Rosalind James intends to dispatch all orders within 24 hours once we have authorised your payment and stock permitting. Orders placed on Saturday or Sunday shall be dispatched the following Monday. We send all our packages with Royal Mail Special Delivery™ Next Day to ensure the safety and security of your order.

We will email you to confirm the dispatch of your order and we anticipate your purchase will arrive within 3-5 days depending on when it was ordered. If you suspect your goods have been lost please contact us at sales@rosalindjames.co.uk within 14 days.

Due to restrictions on the Paypal system we are only able to deliver purchases made online to UK addresses (excluding the Channel Islands). However, if you wish to purchase a Rosalind James bag and you are outside of the UK please email us and we can arrange worldwide delivery.

All our products will arrive in our classic white

Rosalind James packaging and will be wrapped in

sumptuous white tissue paper.